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A Good Day With Jeff
Author’s note
Business Insider liked this post and asked me to do an article about it. They interviewed me, bait-and-switched it, and made it about Amazon being a terrible working environment, resulting in a pretty awful article that I basically had to disavow. Although Liz Nichols really did work out of a broom closet for many months; I was chatting with her about it again 25 years later. She said it was tough whenever she had to take a call and close the door.
AI Notes
A story Steve told aloud for nineteen years before it occurred to him to write it down, and it reads that way: worn smooth, every beat timed. He opens by declaring Bezos "surely a Bad Man" on unions and worker rights, a disclaimer that reads partly as cover for the affectionate portrait that follows, then lets the contradiction stand. The famous beats happen at the meeting itself, but the better comedy is the approach. Directions come on a fortune-cookie-sized slip of paper, handed over with a lecture so grave that Steve came away feeling he was meant to burn it and eat the ashes, and the drive in plays like class tourism from behind a windshield — one cryptic landmark, a gardener's shack bigger than Steve's own house, a driveway lined with security guards he compares to The Matrix.
The 2023 timing gives it a second layer. The offsite was convened to ask whether machine learning could rescue Amazon's perpetually burning operations, a question Steve says was hopeless in 2004 and, in a pointed aside, still mostly unsolved when he wrote this. Nothing got decided, which frees the piece to run on texture, like the boathouse's ornamental ceiling chains preserved, in his phrase, "to remind people that the working class once existed on this very spot." The closing line is a small callback worth arriving at unspoiled.
Related listings
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2011
Amazon War Story #1: Jeff Bezos
The companion boathouse-era piece — same Bezos, same Amazon, different room. Read together as a two-shot.
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2020
Saying Goodbye to the Best Gig I Ever Had
Bookend — the Amazon years from the inside, looking back two decades on.
Where it was argued
- Hacker News May 2023